FF Cat - Yes there are inaccuracies in the thread but you must also remember that many of us have been customers with FLS for several years & seen a decline in the standards of service. At dozens of meeting we have been suggesting how to make checks run smoother yet no notice has been taken. Post C checks reports sent to FLS have never been acknowledged or responded to. Probably because the report of cock ups was the same as the previous C checks.
Lots of promises of improved service yet nothing in practise. I have seen 6 day C checks on A320s take 14 days! Who sets the time for the check? FLS not the customer. The staff on the floor do an excellent job, mostly, but they have never had any back up. Poor tooling, lack of the most basic spares, no projects or technical service back up.
The LAEs are inspectors, supervisors, progress chasers etc. It is little wonder mistakes happen.
You are obviously one of the survivors of the redundancies or the foreign nationals who have just joined FLS and believe as do most of the management that the customers is ripping off FLS. Before you start slagging off the customers look closer to home for the problem.
I hope FLS can do 9-day DC10 checks & the quality does not drop.
It is not hard to achieve. The old system of moving manpower from aircraft to aircraft dependant on which was the panic job never helped get an aircraft out of the door nor did the day shift finishing at 4 & nights starting at 9.
Everyone in this industry makes cock ups but FLS don’t seem to learn from theirs, it’s a pity we have to see the CAA move in before anything happens.