Mr Henderson, of GE fame seems to have drawn a duff hand here, FLS are still running along in the "head in sand mode".
No-one seems to want to change, the engineers are getting the crap and the management team seem to be carrying on much as before.
Total and utter lack of information being handed down to the shop floor, by some managers!! Shop floor workers are getting tired of being asked to put more effort into thier tasks and not being told whats happening.
If any managers are reading this thread supprise the bodies working for you, and tell them whats happening, you must have daily/weekly management meetings. They may be just able to help you some more......
Just as well the contracting has picked up, I'm off for a pocket filling winter....