Just been on Look North.
Passengers said that they sat there for "ages" before the flight crew told them anything.
Now just a minor thought, but would it not be a common courtesy to tell them something asap rather than leaving them sitting there frightened out of their minds ?.
Remember too that most of those people that were onboard only fly maybe a handful of time a year, so what might not seem like a big deal to someone who flys for a living sure is to them.