Re:Staff travel on BA.....
concorde001:
Crew and CSA staff travel benefits are the same, except that CSA's aren't supposed to jumpseat...(but do!)
We do get unlimited ID90's on BA and zonal mileage discounts on OneWorld carriers, after 6 months. ID80's (firm) appear to also be unlimited, but I could be wrong!
We do get tickets on other airlines too, mostly on the ZED (Zonal Employee Discount) carriers, but others also offer ID90/ID75.
Staff travel is in the East Atrium at T4. It's only for longhaul subload travel, all euro staff travel is through Zone B. To get to it, go through door 4, on the far right-hand side of the departures level, as you enter the terminal. It's opposite check-in zone D.
Finally, CSA's do not man the staff travel centre, it's manned (or womaned) by dedicated staff travel agents.
Hope this helps!