Mmm - an interesting background for a bloke who is going to run a monopoly supplier of safety. He sounds more like a marketing manager than a safety professional. (Purposely ambiguous description.)
Regardless he will find the run down ramshackle corpse of a once proud government service provider, now ruled over by second-rate accountants. (First rate accountants don't work in GBEs)
No doubt he will breeze in ready to impress the shiftworking ATCs who never see a manager but work 24/7 to make sure their bosses have their Captains Club memberships and can swan around the world chatting to their ATCA and CANSO mates.
On second thoughts he will probably only set out to impress the six floors of bureacrats beavouring away in the Canberra Alan Woods building. This artificial facade full of contract managers (1 for every 7 workers) will be his daily dose of how wonderful everything is in his empire. An empire where most of the footsoldiers will never meet him or hear a word he has to say unless they happen to work in Ml or BN Centres and are having a break from controlling between noon and 1pm on the 3rd Monday of each month.
As for the second class citizens in the control towers ruled from a shed in Brindabella Park at CB airport. The greatest service he could do for them would be to let them back in to Airservices Australia and consign Daryl Cathro's cheapskate empire to the scrap heap.
Best of luck, Greg.