Installing a Printer
Is there anyone able to help me resolve a problem?
A work colleague asked me to install a printer on to his laptop, however this has so far proved to be impossible.
IBM thinkpad 500MHz, 128 Mb RAM running XP Pro, Lexmark Z45 USB printer.
I have downloaded the latest driver from the Lexmark website for XP, and extracted it to its own folder on the C drive, but when the install starts I receive a “Question” indicating that the print spooler is not running, it advises me to click “yes” to start the print spooler (whatever that is). I have clicked yes but nothing happens.
I then tried through the control panel to install the printer, but whenever I select the “Add Printer” an error message saying “Unable to complete operation” appears.
This is the first time I’ve had difficulty installing a printer on to any system. Is there an easy-fix for this problem as I don’t know what to do next?
Any help would be appreciated, and thanks in advance.