The laptop has a Trojan virus as Norton keeps displaying an Irremovable window saying its detected one. It cannot remove it or fix it or delete it. It gives the object name as: C:/WINDOWS/system32/req.dll and the Virus Name as Download.Trojan (replace the forward slashes with backslashes as the keyboard cannot do backslashes!!!)
I've followed the link provided, gone into safe mode having turned of System Restore, networking etc. ran Norton scan and the virus was detected, but again removal etc was not possible. I have searched PPRuNe for other threads and tried even the VundoB fix but the virus isn't VundoB. I cannot find anything relating to a name, or am I being thick and the virus is actually called Download.Trojan? I have followed all the Norton webpage recommendations on this but nothing works.
Anyone help please?
[edited to add:]
I\'ve done a search for download.trojan and lo and behold have found a thread from a year ago!! However having done a Hijack This! scan I am now needing someone to please have a look at it for me. I\'ve tried posting it here but PPRuNe won\'t let me saying its got too many smilies/img/
vB codes even though I haven\'t added any and don\'t really understand what its on about! So if anyone knows someone I can e-mail that would be great.
Thanks for any help
5mb