I think education by way of unit visits is key to ensuring future harmony amongst all concerned here.
I know ASACS controllers are warned of the folly of assumption and are instructed never to do so. They are also taught to use the limited flight plan data at their disposal and make judgements accordingly. If traffic is approaching a landmass then extra caution is to be exercised wrt its intentions, especially if no information is available on it.
When civil sectors request coordination it has to be routed through the Fighter Marshall who is essentially the PBX, hence the delay. Direct numbers to the respective controllers are available. ASACS Controllers know they are the bottom of the food chain when it comes to coordination, which may go some way to explain why so many requests are made to civil against air defence manouervring traffic.
It has been known for some of the ASACS assistants to be somewhat overzealous when requesting traffic information (this may clarify the 'what Radar Service?' issue). Controllers are taught to request the coordination if they are concerned enough to need the traffic information.
What's needed now are the visits.
Rgds to all.