Have now received a reply email from Steve Bell at CASA.
He seems to be very genuine and is trying to help the situation. He is preparing a report on these problems for CASA management and the Industry.
He says he has been inundated with emails and letters, that is good, however not so good is that he has had some abusive ones, obviously NOT from PPRuNers?????
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"I USED to be a PPRuNaholic, but now I'm CURED"