LHR Diversion
Aircraft approaches LHR to commence descent.Captain receives a call from CSM...we cannot land we are still doing the meal service.Approach cancelled and aircraft circles up around Manchester for an hour as crew finish service and prepare cabin.
Lack of experience meant that this LHR based crew could not even develop a time line.
This was a breakfast service that was begun too late by the onboard managers ,who,as stated, have little concept of time management
Last edited by Captain.Q; 5th May 2005 at 08:54.