don't even start
Don't even start me on Naples Air Center, I could write an essay of the school's bad things. I've recently returned from them and the instuction was great but the management was absolutely unforgivable. The only way of getting through to them successfully is via the phone, and that is never certain, they never reply to emails, and I'm still waiting for my deposit to be refunded 4 weeks later. Everyone there is of the same opinion including (and even more so) the instructors. If they carry on the way they are they will lose business pretty rapidly, as I can feel negative talk on the grapevine already.
If I were you I'd take my hour building business elsewhere pretty quickly to the many other places that are much cheaper and have better planes. Keep phoning until you get through and speak to your credit card company immediately, because they are prepared to take your money very speedily without any half-decent service one would expect for the amount being handed over.
Many other better places.