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Old 2nd May 2005 | 23:38
  #23 (permalink)  
Tranceaddict
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Joined: Apr 2004
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From: At home
Just for the record, 3 friends didn't make the plane from Malaga last year and their bags were not removed. I know because I had to take them home with me from Stanstead.
Pressume you were flying Malaga-Stansted then, can't coment on what happens in other countrys, and I'm not saying the system is 100%, but by law any passenger that does not travel SHOULD have their baggage removed as well, it's as plain and simple as that.

This epitomises the attitude at STN that has persuaded me to take my business to LCY.

Bunch of staff who think they are gods gift, because they can insult the paying public by referring to their legitimate questions as stupid.

What a customer service ethic - not.
People who can't read basic signs, or even interpret symbols (such as men and women pictures for toilets, and aeroplanes for guess what, getting to the aeroplanes etc) shouldn't be allowed to fly in the first place, imagine an incident on board and the crew asked them to follow basic instructions, would you want to be sitting next to them while their small brains tried to figure out the "would you mind leaving now sir" command from the cabin crew, whilst the flames licked around you, god help us if they had to open an over-wing exit!
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