The Odd One is correct about the metal tools.
The company involved at the time was FLS Aerospace and whilst trying to remove the paint they decided to use metal tools rather than the correct plastic ones.
This resulted in many large scratches to the fueslage and it was not worth FR investing in repairs as the -200's were due to be retired anyway.
I'll see what i can find out about the damages FR were after.
Some of the -200's still in service have that many patches its a joke!!! The Hertz aircraft is about the most comical to look at!
Regards.
Matt.
