Dear all,
Thanks for all the above info!
In response to an earlir post, it was STN that I was after the other night, with no luck.
As to the suggestion of creating a maintenance facility to avoid such situations...well I don't think it's a practical solution, due the effort and expense required.
FLS make a selling point that the customer is freed of all associated costs re the PMO
and this is true, however, it would be appreciated if they would actually make good on their promises all the time, instead of the 'hit and miss' approach currently employed!
Thanks once again folks!
Mr. A.