Suggest the person involved should vent his spleen against the squirearchy rather than the 'RAF AT fleet' in general? And remember, it's the mainly Pongo-run DTMA which decides upon a/c allocations and seat requirements - the AT squadrons have no say in the matter at all.
The incompetence of the Salvation Army who inhabit the pizza hut was clearly unacceptable; however, there were 'other things' going on at the time of which he may not have been aware.