I use Roxio Easy CD/DVD which I think is their latest offering..... upgradeable on line.
I have had more success with that than any other burn ware.
Again, it may depend on your hard ware... my DVD writer is LG something or other (I'm at work and unable to glance between my legs to see the model number) and had to do an online upgrade with LG before it would work at all, with any software. Check that you do not need to do the same.