Ladies and Gentlemen,
So you think that nobody at CX put in as much time as you building hours etc. Nobody in CX worked to get here. Nobody at CX went without. You think that all of us are fat cats. You obviously think that 90+% of us are just out to lunch. I don't suppose you would consider that we were all onside, keen and happy in the past. I guess we all just woke up one morning and decided to take on CX management - just as a bit of sport to brighten up our dull lives.
Well come on in - you have no idea what you are getting yourselves into !!
But just bear in mind the figure 90+%, yes 90+% is what you will have to deal with. Oh, and don't forget your biggest problem - CX management
Looking forward to flying with you.
Standing by for the standard childish playground replies from the usual suspects.