Food for Thought
Usually CX Management are in first to publish information in the media regarding upcoming industrial action. I notice that after this weeks events there has been no press release so far. Could this be that they realise just how damaging the news is going to be, when travel agents start rebooking passengers onto other airlines to avoid disruption on July 1st ? As it was put to us : With China competing for the 2008 Olympics, any adverse publicity about the HK Flag carrier will draw attention straight from the government. With any political involvement it should also draw the attention of Swires, who will not be keen to have their name tarnished.
To date they have been content to let sleeping dogs lie, as long as there is no major impact on earnings. This change of tact will leave them in no doubt as to the seriousness of the implications, should this next move be left unchecked.