Dismayed
Negotiation requires good faith on both sides. Please don't try and tell us the AOA are squeaky clean. It's simply not true. Call off the 'limited industrial action' and get round the table.
The letter is pathetic and you know it. The vast majority of HK Chinese (in fact I have yet to meet one) care little for the plight of CX aircrew and I suspect Alice Lai or whatever her real name had the script provided. Too many buzzwords Alice!