Snake...think you may find Kaptins comments were made with a slight degree of sarcasm!
The question shareholders need to ask is are we prepared to let a management (seemingly hell-bent on making names for themselves for their future careers and not prepared to move substantially because of 'face') ruin or at best seriously devalue our investments.
How much damage needs to be done to the CX Brand before CX management GENUINELY rethink their stance on rostering etc? All this disruption and the CX guys are not even on strike - they are just doing what their contracts require of them.