Qantas and their training ( very short indeed) is to be blamed for any lack of training the QF UK based crew may appear to have ( even though ALL the current QFUK crew are Qantas Long Haul and Short Haul crew and have no lack of experience in the job in general). It takes time for anyone to settle into a new position and to become completely versed in all aspects of the service flow etc ( which is what the Thai crew seem to have no tolerance or acceptance for- which they should , considering they were new to Qantas once and were in exactly the same position as the QFUK crew when they first started)..... It all boils down to lack of communication between Qantas and the Qantas Thai crew base management in relation to most Thai crew having no idea of the concept of the London base and the fact that there will be people they will be working with over the coming months who will need guidance - the Thai crew are INCREDIBLY efficient - gained by years of experience on the route - the Thai crews are a wonderful source of guidance and should be more understanding and tolerant - considering they will be working with the UK based crew for years to come. All the criticism the UK based crew have received ( seemingly mosty from the Thai crew) has been based from only 2 weeks experience working with UK based crew - and any criticism from an individual Thai crew member would be based on probably one flight , ONE FLIGHT with QFUK based crew - which is hardly fair. The job is not difficult and most of the crew being recrutied from the UK have worked for other airlines ( not counting those already with QF UK who are from Qantas in Australia)- so it is just a matter of learning the service flow and procedures - it will all fall into place. I agree that Qantas has a lot to answer for in relation to the rushed training the crew received - especially in first and business class where customers pay a fortune for seats - though before criticising the staff members who are doing their best in a bad situation - look at the bigger picture and who is really to blame. It is not fair for the Thai crew to be running to the Sydney crew complaining about the London crew after being exposed to only one flight or 2 flights with London crew - that would be the same as criticising the brand new Thai crew for their mistakes on their first flight and running to everyone at Qantas saying that the Thai crew are absolutely hopeless. Very soon this thread will become a non-issue because the Qantas London based crew will become completely versed in the service flow and it will be difficult to criticise - unless one has a personal grudge against the London base. The London crew are an exceptional group of people who are doing their best to provide customers the service they expect - though it could prove a more difficult task without the PROPER support of their colleagues.