The individual claimed he had suffered DVT a claim which the court did not uphold.
From Thomas Cook Tour Operations press release;. ."JMC is extremely disappointed by the conduct of the hearing and the decision to award damages for discomfort on a CAA licensed and operative aircraft, with a valid certificate of air-worthiness.
JMC is currently taking advice on lodging an appeal. JMC would stress that the safety and comfort of its customers is its priority, operating modern aircraft and using only reputable third party carriers, all of which adhere to the CAA guidelines".
It would appear that the court awarded this sum against jmc for 'discomfort'. If the seat pitch is too tight (I assume that is what caused his discomfort) then perhaps the regulatory authority should review what it allows. On the other hand the passenger could always choose to pay more and fly with a carrier with more legroom.
PP