I don't work for QANTAS but it seems another cost saving exercise by the one's in suits is again affecting the service and again it's the passenger who suffers!!
They thought about cost reductions,not about the human side ie p*ssing off Oz based crew.There is more and more ways of getting down under and if we (all airlines)do not deliver,our pasengers (the one's who pay our wages management)will go elsewhere!!.
Passengers pay good money to Oz and rightly expect good service not 4 hours + for a meal to be delivered.
We all understand how volitile this industry is and are constantley reminded about fuel costs,how exspensive we the staff are but airline management please just remember,
Happy crew = happy passengers =return business
poor service = peed off passengers = they go elsewhere
short term cost cutting on service = long term loss.
Treat people well and you will reap the benefits.
Doors2Automatic.