I see my role as primarily safety, however I know that 99% of customers will never see that. But it only takes one incident for people to change their mind.
Ask Tim Lancaster.
We may spend most of our time serving chicken or beef or selling duty free items but don't overlook the fact that it is cabin crew who alert their flight crew colleagues to engine vibration or smoke, who check out toilet smoke alarms and who restrain the dangerous passenger.
And if anyone wants to argue that these things rarely happen, I will do my best to get my hands on the figures, I am certain you would be very suprised.