After four years I still come to BA with a positive, motivated attitude. I get on the aircraft with a smile on my face and a 'can do' attitude. I feel happy to be there, well rested and happy earning good money. And I know that the only way to continue with the conditions and pay that I have is to do my part to keep our customers happy and coming back.
I think you have a great attitude by the sounds of it, and are obviously an asset to the company. The problem is that many of your customers - especially longhaul - experience staff who are as far from your description as you can get, and have the attitude to go with it.
It is them whom are being attacked by the comments on this thread, and those who benefit from taking sick days as part of their 'annual entitlement' who are most opposed to the sickness management policy.
Please understand that many crews are great, but a large minority really get on everyone's goat, and a re very poor passenger
PR.