Multiflight
I too have had a disappointing level of service from MF. I went to see them in October (unannounced) and was shown around the briefing rooms and the hangar (so far so good) but when I rang some days later to ask a few questions the telephone manner from the lady at the other end left a GREAT deal to be desired. She sounded impatient and gave the distinct impression she had better things to do than talk to me.
Undeterred, I asked her for some follow up information plus the contact details of any ex-students who wouldn't mind talking to me briefly about their experience at MF. She promised to get back to me and never did. Absolutely astonishing for what should be a customer-oriented business.
I agree that MF has an odd 'atmosphere' but, remember, staff problems/bad attitude in any organisation are ALWAYS a result of bad management. Cherchez La CEO?
It's a real shame because us northeners shouldn't have to hawk all the way to the South to find a decent flying school.
Lissy