Palmair voted 2nd best airline for service by Holiday Which!
Article taken from Bournemouth Echo
OTHER bigger airlines may claim to be the world's favourite and take more care of you, but Bournemouth-based Palmair really is and does.
Despite being knocked off its number one perch by Singapore Airlines, the Palmair subsidiary of the Bath Travel empire is still flying high in the annual passenger poll conducted by Holiday Which?
With just two aircraft taking around 70,000 passengers a year to a dozen destinations from the Canaries to Corfu, Palmair was voted second favourite in the Consumer Association's bi-annual airline satisfaction survey.
And with Jet2, the budget airline arm of Channel Express, which will be launching a Belfast service from Hurn later this month, placed third in the poll, Bournemouth can claim two of the top three smoothest operators.
Nearly 20,000 passengers were canvassed for their thoughts on a range of comfort criteria from checking in to cabin cleanliness, in-flight service and meals.
The Holiday Which? report enthused: "Pocket dynamo Palmair continues to punch above its weight. Once up in the air, cabin crew on Singapore and Palmair were in a class of their own," added the report, which also found that only Air New Zealand gave more leg room to its passengers than Palmair.
Company chairman Peter Bath, whose personal meeting and greeting of passengers boarding at Bournemouth has long been a Palmair trademark, said the Holiday Which? results showed small was beautiful when it came to giving friendly service.
"Once you get to be number one you can't go any higher, but we are very pleased to get second," said Mr Bath.
Ian Doubtfire, managing director of Jet2 said: "We treat our passengers well, have smart cabin crew and leather interiors.
"We'll be flying on time every day with low fares when our Belfast service launches."
First published: March 1