Abusive Controller
How does someone deal with an FAA Air Traffic Controller who is abusive to pilots on a daily basis over the frequency. We are talking about a class D airfield.
This is not a petty complaint. We are used to taking abuse and that is not normally a problem. When every single pilot that comes on frequency has to put up with a bad tempered abusive controller it is something that has to be dealt with. This is especially the case for those of us for which it is a daily work environment.
How can you set up an investigation??
Do you need to record it youself or can you use recordings in place??
What is the process for complaints??
The perpetrator is the Tower Manager on the Airfield so it is not possible to complain locally.
If we need to record proof then does anyone know the best equipment for this??
Last edited by splodge; 23rd Feb 2005 at 10:58.