The stuff I do is a bit different from that - does it not occur to some people that if you use a GPS rather than a map, that that is bad CRM? Or not using a perfectly good landing spot when all a customer has to do is walk 50 yards?
How do you deal with bullying customers anyway, or bullying management? How do your eyes really work when it comes to focussing on a load at the end of a longline? It's all relevant!
It's all very well to sneer, but in my experience the people who do are the people who need it most, although it is fair to say that those in authority seem to hasve lost their way a bit
Phil