BA Oneworld status question
Hi all,
I had an unexpected experience at MEL the other week checking in for QF387 to LHR (operated by BA). I'm a QF silver FF (one world ruby) and so stood in the WT+ queue for check-in (but only flying economy).
The check-in guy told me that it was BA policy not to allow QF FF or Qantas Club members to use the preferential queues and that I should be in the normal economy queue. He wasn't interested that I'd booked a QF flight with Qantas direct.
This doesn't tally with what QF's literature says - that one world ruby FFs can use preferential queues for all one world flights. The only limitations they have is the extra baggage allowance or FF upgrades are only allowed on QF operated flights.
Anyone know for sure what the situation is? If he's right then QF need to change their literature and I'll change my travelling habits......
Cheers
UTR.