No complaints
32 return flights on FR - 2 delays due fog at STN. Customer service both on board and off has been as good as when I flew regularly with BMI and BA. OK, don't get allocated seating and meals/drinks but with no fares over £90 return (PIK - TRP) and the cheapest being £12.99 (PIK - DUB) FR will remain a favourite of mine.
Methinks this is a case of the minority shouting the loudest.