I think that there are a few too many Qantas apologists in this forum.
The flights to and from Perth that he described are just like the ones I took a few years ago.
Seems nothing has changed, which is why I never fly on the Rat any longer.
They seriously need an attitude enema!
BC....your attitude is EXACTLY what the problem is! You seem to forget that you are in a service industry! So how about giving some!!
Those 767's should be turned into coke cans or given a serious upgrade.
Brunei seem to use the same aircraft...same 70's movie on the projector screen, but at least the cabin staff don't spit at you for daring to interrupt their hard earned breaks!
rant over...