I was fairly happy with United's inflight service in Economy...nothing to shout about particularly but it did the job!!
Only 2 problems:
1. On the return flight, we had to pay for alcoholic drinks (we didn't on the outward flight). Apparently the policy changed while we were away.
2. On both flights they were unable to show all the advertised movies for unknown reasons!! Esp annoying on the inbound flight because I had been looking forward to watching one film in particular!
On the whole though, good job United
