I'm with AOL and not happy with the service (slow download rate, pages not opening etc), after 3 hours (yes 3 hours), of holding, being passed from Cust. Services, to Broadband Customer Services, to Tech Support, to Billing, back to Customer Services..... etc..... I have been told I cannot cancel my subscription as they're holding me to my minimum 12 month thing.
How on earth can they do this when i'm get a pooy service????
Not happy...
