Completely agree with EGUZKI.
A lot of frustration is taken out on crewing and OPS, but they can only work with the (very limited) tools they are given.
Creating an airline that treats itīs employees (all employees, not just flight crews) in a fair way comes from the top down.
Itīs the management top (the ones who claim EZY is the Southwest of Europe) that need to listen to itīs employees a little it better. If they would do just that, EZY would be able to both cuts costs
and at the same time improve profitability/productivity by creating a good working environment.
If some managers would only read a few books like "Nuts" and "From worst to first."
