PPRuNe Forums - View Single Post - Outlook Express fails to retain POP3 settings
Old 20th Jan 2005, 20:59
  #2 (permalink)  
Coconutty
 
Join Date: Sep 2001
Location: UK
Posts: 741
Likes: 0
Received 0 Likes on 0 Posts
Hi BoeingBoy,

Not come across this before but 127.0.0.1 is a "Loopback network connection"

In other words it's a bit like talking to yourself !

Hopefully some of the following might help or at least give more of a clue as to what's going on....

You need to check your e-mail account settings :

Start Outlook Express, Click on Tools / Accounts and then the "Mail" tab.

Click once on your e-mail account name to highlight it then click "Properties" and then the "Servers" tab.

If you see 127.0.0.1 in either the Incoming mail ( POP3 ) box or Outgoing mail (SMTP) box then this explains the problem ( but not why it happened ) and it should be changed back to your Service providers settings.
You can usually get these from your ISP's web site and will be something like POP3.btopenworld.com & SMPTP.btopenworld.com etc.
( Check with BT - these might not be the same as yours ).

Change them if needed, click OK then Close the window.
Close Outlook Express and restart it.
See if e-mail now works - If it does

If not go back through the above procedure and if the settings you entered have changed,
like back to the 127.0.0.1 then you may have a virus that is doing this and you need to run the latest virus scanning utility.

If from the outset the settings appear OK you could try removing your e-mail account from Outlook Express ( Tools / Accounts / Mail / Remove ) and then adding it again using the correct settings from your ISP.

If none of this works then maybe someone else will come with some ideas !
( It could also have something to do with firewall settings ).

Good Luck

Coconutty
Coconutty is offline