All,
I worked for VS at LHR when the "Traffic" department was still called that, in 1999. Having spent the previous 2 and a half years at KLM Heathrow, I found it very frustrating, and left after a fairly short tenure.
The guys and girls I worked with within the Traffic department were great, without exception, but EVERY DAY we all came up against the same in-fighting and political bull!!!!! between our department and Passenger Services, mainly because PS wanted to "run" the turnround at all costs, constantly trying to "get one over" on the Traffic Agents (as we were then).
Personally, I don't go for all that, I just smiled politely and got on with my job, but that didn't stop me being dragged into the office twice having being reported for my "attitude" by Pax Services Supervisors who didn't like the "new boy" who seemed to be able to do his job well but had too much to say for himself...(With my Superior telling me "You know what they're like up there, we have to let them get on with it whilst we do our jobs, don't take any notice of it...")
What would you do? I lasted 6 months before I conceded defeat...Sounds like the shake-up has made things a lot better though, wonder how many faces there would be familiar to me now?
PHX