rescue 1 - we need 8 crew member to make the service run smoothly. Qantas puts on 6 crew so the whole service becomes disjointed and messy. Customer around R3 get served last and can be waiting up to 1hr to receive something to eat. Problem is they see the people at R2 being served then the crew have to do a 'horseshoe' and go over to L2 doors. They have to wait for crew from doors R5 and R4 to serve the remained of the Right hand side before they get their meal. By which time of course the choices have run out!!
We do have two 'assist' positions who mainly work in J class and then when they are free they come down to work in Y, but if J is full they often don't make it back to economy until the service is almost over.
Its not the crews fault, we are just trying to work with the very limited resources the bean counters have given us.