WinXP/SP2 power down WIHIH?
Help chaps,
Daughter of friend has appealed to me for assistance so I want to spread the blame...
She reports : using Serif Drawplus on an AMD machine with WinXP and service pack two when she attempts to open a tool icon the machine powers down. This does not happen with all the tool selections but is repeatable.
Anyone got any ideas as to where to start bug hunting as I have been volunteered to sort this out!?!
I guess that's my penance for putting SP2 on in the first place.
I realise there is not much information here but I won't get hands-on experience for myself until tonight or maybe even tomorrow so any pointers would be welcome.
regards
VnV