</font><blockquote><font size="1" face="Verdana, Arial, Helvetica">quote:</font><hr /><font size="2" face="Verdana, Arial, Helvetica">Captain Douglas initially declined to diagnose the problem...</font><hr /></blockquote><font size="2" face="Verdana, Arial, Helvetica">Tsk Tsk. Poor show. We want an immediate diagnosis old boy. None of this namby pamby 'consultation' nonsense. Use your head man!. .. .Good Lord...I mean it's Lesson 1 on the first page of the 'How to Bluff Your Way as a Concorde Captain' book! Make something up! Never drop your arrogance old boy! Makes the punters nervous, dontcha know, what what.