Hi Tosh. The only reason that I can think of as to why you get a blank screen, is you are not using Internet Explorer. I often get this using Opera, some pages/web-sites won't display on Opera but work fine in IE. An example is ebay. It will let me go through the process of selling something until I get to the page where I have to upload the picture. On Opera, it will not load the page up but on IE it is all ok. Try logging in on different operating sytems or something, that is all I can suggest really. Hope it helps for you.