well said surfside...
Tonight - a nightmare!
full flight, 8 infants, 5 wheelchairs, 1 medical emergency, 4 o2 bottles 2 of which got blocked, 1 passenger throw up all over me, 1 passenger grabs my arm with hand dripping in their own urine.
Somehow, I managed to keep smiling and get the job done, and yes the only way i managed to keep on keepin on was to laugh at it all.
I agree with not rewarding bad behaviour. As in, just because someone acts up dosent mean they deserve preferential treatment.
The call was made 'Flight attendants report to the forward galley imediately', so I went, on my way, grabbed by a female passenger who grabbed so tightly, it made my arm red. She wouldnt let go, and snapped at me about a (permanent) coffee stain on her tray table. I apologised and said I would have to come back... (meanwhile, in the middle of some quite nasty bumps). As the third on the scene (assist) i went off and grabbed extra oxy bottles from mid cabin after the first one failed. While removing them from their bracket (difficult to get to) she gets out of her seat and demands to be moved to business class and that the tray be replaced? (seatbelt sign on, plane bouncing around still)... Whats more, I then see 2 of the infants crawling around on the floor in the aisle (SEATBELT SIGN?). Ok. Ask parents to hold onto their kids, and strap them in. Both refuse, say I cant controll them, they keep crying. I convinced one quickly, the other huffed and complied only after all other avenues exhausted and I said 'your boy will be crying more when we hit that one bump that sends him to the roof, and back down onto an armrest like I did last month'.
Why will I go back tomorrow? Because thats the job! (oh and the warm fuzzy feeling you get from all the handshakes when they all get off - one said shed hug me if it werent for the vomit on the shirt...