Hi joe2812,
Curently the Laptop is still at Toshiba's. I am waiting on getting the decision from Dixons in writing before deciding what to allow Toshiba to do to the Laptop, accepting another repair might not be good from a legal view point, i.e. deemed to accept the need for regular serviceing / to agree that the environment I am using the laptop in is not suitable. Not accepting it could be cutting off my nose to spite my face.
Once I have the exact wording of the letter from Dixon's I'll be asking for clarification of exactly what the recommende doperating environment is, then looking at wether filing a claim in the small claims court is worth while.
By the way anyone else noticed how touchy Dixons are about you using camera phones to photograph Toshiba computers price ticketed as laptops in their stores? - Thought not