Rude Passengers
It gets harder to be nice to people who continually swear at you and say things like 'who are you, you are trash' When you do assert your basic human rights you have a discussion about communication styles with seniors. As a senior it is difficult to motivate and keep good crew motivated within the current aviation culture..........any ideas.............i know all the rude ones I think them every day at work under the smile!
HELP!