Hi Helen,
R3 - URLSearchHook: (no name) - {582788CA-7014-4904-A4EE-6FB6108AFE8E} - (no file)
Looks like the remnants of a dialler. Have you run Adaware and Spybot. It could be that there is still enough of the dialler installed to screw up your connection. Adaware should get rid of it, so fix the above line in HJT, and run Adaware, following these instructions.
Please download AdAware SE from
here.
First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.
Next, we need to configure Ad-aware for a full scan.
Click on the Gear icon (second from the left) to access the preferences/settings window
1. In the General window make sure the following are selected:
· Automatically save log-file
· Automatically quarantine objects prior to removal
· Safe Mode (always request confirmation)
2. Click on the Scanning button on the left and select :
· Scan Within Archives
· Scan Active Processes
· Scan Registry
· Deep Scan Registry
· Scan my IE favorites for banned URL’s
· Scan my Hosts file
· Under Click here to select drives + folders, choose:
· All of your hard drives | Proceed
3. Click on the Advanced button on the left and select:
· Include additional process information
· Include additional file information
· Include environment information
4. Click the Tweak button and select:
· Under the Scanning Engine:
· Unload recognized processes & modules during scan
· Include additional Ad-aware settings in logfile
· Under the Cleaning Engine:
· Let Windows remove files in use at next reboot
5. Click on Proceed to save the settings.
6. Click Start and on the next screen choose:
· Use Custom Scanning Options
7. Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.
When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).
Next, please reboot again and download Spybot - Search & Destroy 1.3 from
here: if you haven't already got the program.
Click on
Updates | Download Updates, and follow the prompts.
Next, close all Internet Explorer windows, and click
Check for Problems. Once the scan is complete, have SpyBot remove all it finds marked in
RED.
Next, please reboot, update HJT to the latest version (1.99.0), by clicking on
Config | Misc. Tools | Update and post a new log for a final once over.
Cheers
Liam