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Old 30th December 2004 | 10:44
  #19 (permalink)  
HEATHROW DIRECTOR
 
Joined: Oct 2000
Posts: 8,266
Likes: 1
From: Berkshire, UK
<<In 23 years of ATC, the best tool I've seen is a trained and experienced brain...>>

I found the same during my 35+ years in the job. Unfortunately some of those above the level of "operational controller" do not possess such attributes!
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