colts19, completely agree - you cannot mortgage safety. It will be very sad when it does happen as I have no doubt it will. But surely if enough people speak instead of "watching the bullets fly" it could turn into a truly good place to work without the fear. I think the only other thing that would make the CX management listen is a loss of revenue when the shoddy treatment of many staff and the safety issues are outed. There are a lot of excellent proffessional people at CX but I feel they will sit back as long as it is not them next !!