New headsets huh... We just got in a bunch of new types too. We were able to chose from about five different styles. The biggest difference from our old star sets (light weight) is that you can get a muff type (covers the ear) or you can get one like the star set that fits on top of the ear. Either one is ok. The BIG difference between the headsets is that you can get one with or without a noise canceling mike. Something that we didn't have before. The new ones with the noise cancelation work GREAT as long as you have them very close to your mouth. If not, you get canceled too <G>. But for a noisy environment, they do seem to work well.
BEX, who makes your headsets? Ours are Plantronics...
regards