I remember flying with them from CBG (to the Benelux somewhere I think) and the only word I can use for the check in was 'quaint'. It was great. A friendly hello from the lady who I always thought to be Mrs Suckling (maybe that was true). Then as soon as there was a break in the queue she would shoot round the checked-in PAX with the offer of tea or coffee... from a kettle with real tea bags and real coffee if I remember rightly. Then she would manage the 'gate' and boarding. Then Mr Suckling was the pilot. What a team.
Can you imagine the welcome you would get from Ryanair's notoriously brusque O'Leary? Actually he's a businessman through and through, so maybe he'd lead the way in customer services
