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They used to put you on hold...............
A lovely little song played in ones ear
" I have known you for quite sometime but the thought of love has never crossed my mind.........."
"You are held at position number 9 average wait time 300 seconds.........Oh happy days"
They love taking your cash - I'm surprised its not an 0898 number!
To save you phoning they could put a lot more information on their web site - but they dont want to provide information freely (at the moment).. watch that space